Support
Get help, browse common questions, or talk to us directly.
MCP connectors
Set up the MCP connection and build forms by asking.
Email support
help@deooch.com — we reply within one business day.
Plans & billing
Compare plans, upgrade, or get an Enterprise quote.
Frequently asked questions
I can't sign in — what do I try first?
Check you're using the same method you signed up with: email and password, or Continue with Google. If you first signed up through Google, use that button rather than a password. If the password is the problem, reset it from the forgot-password page.
How do I reset my password?
Use the forgot-password link on the login page. We email you a reset link — check spam if it doesn't arrive within a couple of minutes, and make sure you requested it for the address you actually signed up with.
Do I need an account to fill in a form?
No. Public form links (the /f/... URLs) are open to anyone — respondents never sign in or create an account. You only need an account to build and manage forms.
How do I share a form?
Open the form and copy its public link (the /f/... URL). Anyone with the link can respond — no account needed.
How do I export responses?
Open a form's Responses page and click Download Excel. You get every submission with one column per field.
What are the free plan limits?
Free accounts get 2 forms and 50 total submissions. Paid plans raise these limits — see the pricing page.
How do I build forms with AI?
Connect any MCP-compatible AI assistant to your account, then just describe the form you want and it appears in your dashboard. The MCP connectors page walks through setup, troubleshooting, and common errors.
How do I invite teammates?
Workspace owners can invite members from the Members page. Invited members can build forms and view responses.
How do I upgrade or change my plan?
Visit the pricing page and pick a plan. Billing is handled per workspace; contact us for Enterprise.
Still stuck? Email us and include your form link so we can help faster.