Tenant Maintenance Request
Log a repair with the urgency, the location, and a photo attached, so a contractor can be sent without a site visit to look first.
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- Fields
- 13 questions
- Theme
- Slate, switchable in the preview
- Updated
- 11 August 2026
Categories
- Real Estate
- Property Forms
- Request Forms
- Maintenance Forms
Ideal for
- Letting agents
- Property managers
- Landlords
- Housing associations
Best used in
- Repair reporting
- Tenant portals
- Block management
About this template
Repair requests that arrive as a message saying the boiler is broken always need a phone call before anyone can be sent. This form asks for the category, the room, and the urgency as structured answers, so a job can be assigned to the right trade without a triage call.
The photo upload does more work than any other field, and the help text says so. A picture of a leak tells a property manager whether to send a plumber today or add it to next week's round, and it is the difference between one visit and two.
The three level urgency scale is written in terms of consequence rather than adjectives, so an emergency means a risk to health or the building rather than however strongly the tenant feels. Access and availability together let a contractor be booked in the same pass.
Templates are a starting point, not legal or professional advice. Where a form carries consent, medical, or contractual wording, have somebody qualified review it against the rules that apply to you before you publish.
Fields in this template
- Your name*Short text
- Email address*Email
- Best number to reach you*Phone
- Property address*Address
- Flat or unit numberShort text
- What needs fixing?*Dropdown
- Where is it?*Dropdown
- How urgent is it?*Single choice
- Describe the problem*Long text
- Photos or a short videoFile upload
- How should a contractor get in?*Single choice
- When are you available?Multiple choice
- Any pets a contractor should know about?Short text
Every field can be renamed, reordered, made optional, or removed once the template is open in the builder.
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